Benefits:

Competitive salary
Opportunity for advancement
Training & development

Assisting Hands Home Care – Birmingham South
Location: Vestavia Hills, AL
Employment Type: Full-Time
Schedule: Monday–Friday | Occasional On-Call Support

Join Our Mission

At Assisting Hands Home Care – Birmingham South, we believe every senior deserves to age with dignity, independence, and compassion in the comfort of home. We are seeking an organized, compassionate, and service-oriented Care Coordinator / Scheduler to become one of the first members of our growing team.

This is an exciting opportunity to help build a premier home care agency from the ground up while making a meaningful difference in the lives of seniors, families, and caregivers throughout the Birmingham area.

Position Summary

The Care Coordinator / Scheduler plays a vital role in the daily operations of our agency. This individual will coordinate caregiver schedules, support client services, maintain communication with families and caregivers, and help ensure exceptional care is delivered every day.

The ideal candidate is highly organized, thrives in a fast-paced environment, enjoys solving problems, and genuinely cares about serving others.

Responsibilities

Coordinate and maintain caregiver schedules
Match caregivers with clients based on care needs and compatibility
Respond to schedule changes and last-minute staffing needs
Communicate professionally with clients, families, caregivers, and referral partners
Assist with caregiver onboarding and orientation
Support recruiting, interviewing, and hiring activities
Maintain accurate client and employee records
Monitor caregiver availability and attendance
Assist with client intake and service coordination
Ensure compliance with company policies and regulatory requirements
Deliver exceptional customer service while supporting agency growth

Qualifications

Healthcare, home care, home health, hospice, senior living, medical office, or scheduling experience preferred
Excellent communication and customer service skills
Strong organizational and time-management abilities
Ability to multitask and prioritize in a fast-paced environment
Experience with Microsoft Office and scheduling software
Positive attitude with a servant-leadership mindset
High level of professionalism, integrity, and compassion

Preferred Qualifications

Home care or home health scheduling experience
Staffing coordination experience
Experience working with caregivers or healthcare professionals
Knowledge of HIPAA and healthcare compliance
Associate's or Bachelor's degree preferred but not required

Why Join Assisting Hands?

Opportunity to help build a growing healthcare organization
Meaningful work that positively impacts seniors and families
Supportive, team-oriented culture
Professional growth and advancement opportunities
Competitive salary
Paid Time Off
Paid Holidays
Continuing education and professional development
Performance-based bonus opportunities

About Assisting Hands Home Care

Assisting Hands®️ Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.

Assisting Hands®️ Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.

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Benefits:

Benefits vary per franchisee

Mileage/Travel Time Reimbursements

Paid Sick Leave/Paid Time Off

Referral bonus for new Clients & Caregivers

Flexible Schedules

& More!

Care Coordinator/Scheduler

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