Benefits:
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Home Care Staffing & Scheduling Coordinator
Full Time • Westlake
Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
💙 Now Hiring: Caregiver Scheduling & Client Care Coordinator 💙
“Great care doesn’t happen by accident — it happens because someone makes sure the right caregiver is in the right place at the right time.”
“Great care doesn’t happen by accident — it happens because someone makes sure the right caregiver is in the right place at the right time.”
This role is perfect for someone who enjoys organization, people, and problem-solving while staying connected to the heart of caregiving.
🧡 Who We’re Looking For:
⭐ REQUIRED Experience:
✔ Willingness to provide approximately 12 hours per week of direct client care
✔ Strong organizational and problem-solving skills
✔ Ability to manage multiple staffing priorities in a fast-paced environment
✔ Excellent communication and relationship-building skills
⭐WITH:
✅ Active STNA, CPR certification, and current TB test
🚗 Valid driver’s license with reliable, insured transportation
✔ Ability to manage multiple staffing priorities in a fast-paced environment
✔ Excellent communication and relationship-building skills
⭐WITH:
✅ Active STNA, CPR certification, and current TB test
🚗 Valid driver’s license with reliable, insured transportation
⭐ PREFERRED Experience:
- Social Worker or Nursing Degree is a PLUS
- Home care scheduling or caregiver staffing
- Experience with AxisCare or similar home care software
- Background in home care, hospice, assisted living, or healthcare operations
- Experience as a Social Worker, Case Manager, Care Coordinator, Discharge Planner, or Patient Advocate
💡 Why You’ll Love This Role:
💰 COMPETITIVE SALARY based on EXPERIENCE
🎉 Performance incentives based on client coverage, caregiver retention, and operational success
📚 Opportunities for training and professional growth
🤝 A supportive team that values collaboration
💳 Fast, secure direct deposit
🎉 Performance incentives based on client coverage, caregiver retention, and operational success
📚 Opportunities for training and professional growth
🤝 A supportive team that values collaboration
💳 Fast, secure direct deposit
🏡 Your Responsibilities:
📅 Caregiver Scheduling & Staffing Coordination:
- Manage caregiver schedules using AxisCare Software.
- Ensure full client coverage and prevent missed shifts.
- Respond to call-offs and last-minute staffing needs.
- Maintain a reliable backup caregiver pool.
- Monitor overtime and scheduling efficiency.
🤝 Client Care Coordination:
- Match caregivers to clients based on skills, personality, and care needs.
- Understand client care plans and home environments.
- Support client satisfaction and caregiver retention.
- Serve as a liaison between clients, families, caregivers, and healthcare providers.
🧑⚕️ Caregiver Support & Field Operations:
- Address caregiver and client concerns.
- Resolve scheduling or care conflicts.
- Support caregivers in the field.
- Protect client relationships and service continuity.
📚 Staffing & Caregiver Development:
- Identify caregiver training needs.
- Coordinate training with the Hospice Support Nurse.
- Identify staffing gaps and hiring needs.
🌿 Hospice Coordination:
- Ensure properly trained caregivers are assigned to hospice clients.
- Coordinate with hospice partners when appropriate.
🚗 Field Engagement (Client Care)
- Provide approximately 12 hours per week of direct client care.
- Support clients and caregivers in the field.
- Assist with coverage when needed.
📋 Compliance & Documentation:
- Ensure caregiver documentation standards are met
- Confirm documentation is uploaded in AxisCare
- Maintain caregiver file completeness
- Support compliance with Ohio non-medical home care regulations
⏰ SCHEDULE:
FULL-TIME position combining:
- Operations coordination
- Caregiver scheduling
- Approximately 12 hours per week of direct client care
FLEXIBILITY is REQUIRED to respond to staffing needs.
📞 Ready to Make a Difference Behind the Scenes and in the Field?
📲 Call or text Edina at (440) 534-4117
💻 Click Apply Now to join a team where coordination, compassion, and care come together.
💻 Click Apply Now to join a team where coordination, compassion, and care come together.
✨ Support caregivers. Strengthen client relationships. Help great care happen every day. ✨
About Assisting Hands Home Care
Assisting Hands®️ Home Care provides compassionate, dependable in-home care that helps individuals remain safe, independent, and comfortable in their own homes. Our care is rooted in dignity, respect, and personalized support, allowing clients to maintain their quality of life where they feel happiest.
Assisting Hands®️ Home Care is known for its high standards and commitment to excellence. Our caregivers are reliable, compassionate, and dedicated to providing care that builds trust and makes a meaningful difference in the lives of those we serve.
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Mileage/Travel Time Reimbursements
Paid Sick Leave/Paid Time Off
Referral bonus for new Clients & Caregivers
Flexible Schedules
& More!