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Office Coordinator
Full Time • Greenbelt
Description: The Admin member will serve as the first point of contact for clients, families, and caregivers. This role supports office operations, compliance, and scheduling, while ensuring a professional and welcoming environment.
Education: High School Diploma/GED required
Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. This position requires at least 2 years of experience in administrative duties or customer service in a health care settings is a plus. Must be a good problem solver and able to work independently.
Reports to: Administrator
Primary Duties:
• Greet visitors, answer phone calls, and manage emails with professionalism.
• Maintain accurate client and employee files in compliance with Maryland RSA regulations.
• Support the caregiver hiring process, including applications, onboarding paperwork, and background check tracking.
• Assist with scheduling caregiver shifts and resolving conflicts.
• Ensure compliance documents (CPR, TB tests, background checks, state tax forms, training certificates) are current.
• Prepare and maintain reports, HR records, and billing support.
• Assist with payroll processing and timesheet verification.
• Manage office supplies and maintain an organized workspace.
• Provide direct administrative support to the management team.
• Greet visitors, answer phone calls, and manage emails with professionalism.
• Maintain accurate client and employee files in compliance with Maryland RSA regulations.
• Support the caregiver hiring process, including applications, onboarding paperwork, and background check tracking.
• Assist with scheduling caregiver shifts and resolving conflicts.
• Ensure compliance documents (CPR, TB tests, background checks, state tax forms, training certificates) are current.
• Prepare and maintain reports, HR records, and billing support.
• Assist with payroll processing and timesheet verification.
• Manage office supplies and maintain an organized workspace.
• Provide direct administrative support to the management team.
Hours: 8:30 AM – 5:00 PM, Monday through Friday
FLSA Status: Salaried exempt
Compensation: $16.00 - $25.00 per hour
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.
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Mileage/Travel Time Reimbursements
Paid Sick Leave/Paid Time Off
Referral bonus for new Clients & Caregivers
Flexible Schedules
& More!