Evening & Weekend Client Care and Talent Coordinator (Part-Time)

Location

Collegeville

Type

Part Time

Replies within 24 hours

Benefits:

Continuing Education
401(k)
Paid time off

Reports To: Administrator
Schedule: Mon–Fri 4:00 PM–9:00 PM, Sat 9:00 AM–1:00 PM (28 hours/week)
Pay Rate: $20/hour
Status: Non-exempt

This hybrid role supports both client services and caregiver recruiting during evening hours and weekends. The ideal candidate is an empathetic communicator who can multitask effectively, build strong relationships with clients and caregivers, and drive operational continuity after traditional business hours.

Key Responsibilities:

Client Care & Scheduling (Evening/Weekend Coverage)

Schedule, reschedule, and cancel client visits per Care Plans and caregiver availability.

Maintain proper staffing levels and confirm shift coverage for the next day/week.
Handle incoming calls and texts related to schedule changes, call-outs, or urgent client requests.
Input client/caregiver updates into AxisCare.
Maintain daily communication logs and follow-up tasks.
Communicate with caregivers and clients to ensure preparedness for scheduled visits.
Address inquiries from current or prospective clients, including payment details and care services.
Recommend updates to Care Plans or follow-ups when necessary.
Support the Administrator with performance documentation and staff evaluations.

Talent Acquisition & Retention (After-Hours Focus)

Contact applicants from all sources (digital and organic ) within 24 hours of applying—evenings included.
Screen and pre-qualify applicants by phone; review resumes and assist with scheduling interviews.
Conduct both virtual and in-person interviews with candidates and evaluate
Initiate onboarding paperwork and confirm Caregiver Orientation logistics.
Track new hires for their first 30–60 days; conduct check-in calls, document concerns or feedback.
Respond to caregiver concerns or performance issues during after-hours.
Support employee retention through trust-building check-ins and policy education.
Send monthly educational messages to caregiver teams (infection control, policies, etc.).
Enter and maintain caregiver data in AxisCare.

Additional Responsibilities:

Take part in the monthly on-call rotation (1 week/month) to manage urgent scheduling or client issues outside of regular hours.
Assist with general office tasks as needed: documentation, filing, calls, reporting.
Maintain HIPAA compliance and follow agency protocols at all times.
Provide back-up support for Client Care Specialist and Talent Coordinator as needed.

Required Skills and Qualifications:

1–2 years of experience in home care, healthcare administration, or recruiting.
Proficient in scheduling and/or applicant tracking software (experience with AxisCare a plus).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Ability to remain calm and solution-focused during emergencies or after-hours issues.
Commitment to confidentiality and regulatory compliance.

Compensation & Benefits:

Pay Rate: $20/hour
Paid Time Off:
Continuing Education: Up to $300 annually
401(k)

Compensation: $20.00 per hour

Assisting Hands of Collegeville

Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.

According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”

Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.

“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.

“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.