Benefits:

Flexible schedule
Opportunity for advancement
Training & development

We are a reputable home health agency in North Miami dedicated to providing high-quality care to our clients. Our mission is to ensure the health, comfort, and dignity of those we serve by maintaining a compassionate and professional approach.

Job Summary:
We are seeking a detail-oriented and organized Part-Time Administrative Assistant to join our team. The ideal candidate will support the agency in customer service, human resources, and scheduling. This role is critical to ensuring smooth daily operations and excellent client and staff satisfaction.

Responsibilities:

Customer Service:

Serve as the first point of contact for clients and caregivers via phone, email, and in-person.
Respond to inquiries and provide accurate information about agency services.
Handle complaints or issues professionally, ensuring they are resolved promptly or escalated as needed.

Human Resources:

Assist in onboarding new employees, including collecting and verifying documentation.
Maintain organized and accurate employee records.
Coordinate staff training sessions and maintain compliance with state and federal regulations.

Scheduling:

Create and manage schedules for caregivers and ensure adequate coverage for all client needs.
Communicate schedule changes to caregivers and clients efficiently.
Monitor and address last-minute schedule changes, finding replacements when needed.

Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.

According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”

Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.

“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.

“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

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