Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
Assisting Hands seeks a dedicated and goal-oriented individual to join our compassionate team as a Caregiver Recruitment and Scheduler.
Description: Recruit, train, support, and schedule our caregivers to keep our seniors happy and healthy at home. The position includes managing the full talent acquisition process and acting as the primary point of contact for applicants, by building and maintaining a pipeline of qualified caregivers and scheduling them to meet client needs.
Qualifications:
· High School Diploma or GED required.
· Detail-oriented and exceptional organizational skills.
· Exceptional customer service and communication skills.
· Previous experience in healthcare or home care is preferred.
· LNA or HHA experience is a plus.
Reports to: Director of Client Services and Agency Director
Primary Duties:
1. Talent Acquisition and Onboarding
- Contribute to the development and execution of recruitment strategies to attract and retain skilled caregivers.
- Analyze key onboarding metrics to improve recruitment outcomes and gain insights into challenges and successes.
- Collaborate with the Director of Client Services to identify staffing needs, address gaps, and ensure all case shifts are appropriately staffed.
- Maintain a proactive recruitment strategy to meet staffing requirements while ensuring timely and professional communication with candidates.
2. Documentation and Compliance
- Complete and enter all onboarding documents into agency software.
- Ensure compliance with all regulatory and organizational requirements, including background checks, nurse registry, and OIG screenings.
- Prepare caregivers for their first shift by ensuring they have the necessary badges, paperwork, and a clear understanding of expectations.
- Oversee the caregiver experience from offer acceptance through their first shift with a client.
3. Human Resources and Caregiver Support
- Support caregiver HR activities, including conducting performance reviews and addressing performance concerns.
- Maintain clear documentation of all HR activities and communications.
- Review and communicate company policies and procedures, ensuring consistency and fairness in enforcement.
- Work closely with the Director of Client Services to provide caregiver supervision, training, and retention initiatives.
- Assist with caregiver retention programs such as CPR training, performance reviews, promotions, and recognition.
4. Orientation/Training/Retention
- Coordinate and ensure all new hires complete necessary orientation and training programs.
- Provide new caregivers with required materials, including badges, PPE, and access to training modules.
- Collaborate with the Director of Client Services to ensure a smooth transition for new caregivers into their roles.
5. Scheduling Support and Administrative Duties
- Schedule caregivers to support and assist other team members to ensure 100% client coverage.
- Understand each client's care needs and match them with the appropriate caregiver based on personality, availability, and skillset
- Participate in phone coverage during business hours, representing the agency and addressing client inquiries.
- Provide on-call support one weekend per month, with opportunities for additional support as needed.
- Be prepared to provide support, as needed, to ensure client care is maintained.
Hours: Typically, Monday through Friday, 8:30 AM – 4:30 PM, with occasional evening and weekend availability for emergency contact.
FLSA Status: Salaried exempt
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assisting Hands of Seacoast NH
Assisting Hands Seacoast NH prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Assisting Hands Seacoast NH and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.
Company Website: www.assistinghands.com
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