Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off

We are seeking a compassionate and experienced Care Manager to join our team at Assisting Hands as a key member of our care operations team. Social Worker and/or Gerontology background preferred, but not required. Aging services experience is highly desirable, especially working with family members of older adults. The Care Manager will work directly with our owners, playing a pivotal role in overseeing the delivery of care services to our clients. The Care Manager may also be involved in other aspects of the Company’s operations including sales and marketing and community relations.

But first, please Do Not apply unless:

• You have experience as a care manager or similar position, preferably working with older adults and their families

• Live in coastal north San Diego County (Oceanside or Carlsbad or the immediately surrounding areas)

About us:
Assisting Hands Serving Carlsbad and Oceanside is dedicated to providing homecare services and solutions that enhance the quality of life for our clients and their families. We are committed to delivering highly personalized care solutions that allow our clients to maintain independence and dignity in the comfort of their own homes. We’re looking for someone like-minded who shares our passion and commitment for serving our seniors through compassionate, reliable, and professional care.

Responsibilities include:
Conduct assessments of client needs and develop individualized care plans working with clients, their families, and healthcare professionals.

Coordinate care services based on client preferences and care requirements.

Recruit, train, supervise, and evaluate caregivers to ensure delivery of exceptional care in accordance with company policies and procedures.

Conduct home visits to assess client satisfaction, monitor the effectiveness of care, and address any identified concerns or issues.

Serve as a point of contact for clients and their families, providing support, guidance, and advocacy as needed.

Participate in community networking and sales and marketing activities. Referral bonuses paid for new clients and caregivers.

Collaborate with healthcare providers, including physicians, nurses, and social workers, to coordinate and integrate care services.

Maintain accurate documentation of client assessments, care plans, and services in accordance with regulatory requirements and company standards.

Qualifications:
Minimum of 3 years’ experience as a care manager. LVN or RN desirable but not required.

Strong interpersonal, communication, and leadership skills with the ability to collaborate with clients, caregivers, and other office team members.

Proficiency in computer skills, including Microsoft Office applications. Experience with care management and scheduling software preferred.

Compassionate, empathetic, and client-centered approach to care management.

Valid driver's license and reliable transportation.

Compensation: $42.00 - $46.00 per hour

Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.

According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”

Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.

“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.

“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

(if you already have a resume on Indeed)