Description: This position builds relationships with other organizations that have the opportunity to refer clients to Assisting Hands®. This includes hospitals, rehabilitation centers, nursing homes, and other organizations who may be releasing individuals back to their homes.

Reports To: Administrator

Qualifications:
At least 2 years experience in a healthcare environment in sales.
A solid reputation among peers and positive relationships with senior service professionals is a must.
General computer experience, such as Microsoft Office, is required.
Must be detail oriented, self-managing, and have excellent customer service skills.

Primary Duties:

Meet with social workers, case managers and other professionals to inform them about our services.
Attend networking meetings to develop business for Assisting Hands; may include participation on Boards, committees, or other community activities to enhance the company’s reputation and name awareness in the community.
May visit clients who are hospitalized or inpatient in other facilities.
Conduct appropriate follow up with referral sources including visits, e-mails or written correspondence.
Exhibit at conferences, expos and vendor fairs.
Identify new and innovative marketing and business development opportunities.
Assist clients and their families with referrals to other needed services, including financial assistance such Medicaid Waiver, LTC Benefits, VA or other resources.
Increase agency visibility online and through electronic communications and be able to demonstrate the increase through the use of system metrics
Search for relevant material and write copy to post on Blogs, Facebook and other mainstream social media platforms
Develop and maintain databases to include potential referral sources, prospective clients and former clients
Assist in the creation of electronic newsletters and bulletins, including identifying relevant topics and finding and/or writing articles relating to the industry in order to draw traffic to the company sites
Set up and send mass e-mails and electronic “e-blasts” to target populations
Assist in follow-up from marketing events and activities via mail, e-mail and phone
Maintain marketing database and complete marketing activity reports on a timely basis.
Conduct telephone follow up of new and prospective clients.
Participate in on call rotation
Participate in new client intakes
Provide information about Assisting Hands to prospective clients
Assist in office as needed

Hours: Full time. Hours are flexible.

Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.

According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”

Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.

“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.

“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.

(if you already have a resume on Indeed)