Benefits:
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Care Manager
Full Time • Winter Haven, FL
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
At Assisting Hands Home Care – Polk County, we’re looking for a Care Manager who is service-oriented, empathetic, and detail-minded. This role is a great fit for someone who enjoys managing a variety of cases, building meaningful relationships, and being part of a team that genuinely cares about improving the lives of seniors.
The Care Manager is the primary relationship point for clients and their families. You will participate in developing the plan of care, recommend updates based on client needs, and communicate changes to the RN and Client Care Coordinator team. You’ll conduct care management visits, support caregivers, and help ensure clients receive consistent, high-quality service. While you’ll assist with some inquiries and intakes, the majority of this role centers on active care management and ongoing client support.
This position requires flexibility. Client needs don’t always fall within business hours, so the ideal person is comfortable taking calls when situations arise and responding with urgency and empathy.
What You’ll Do
- Serve as the primary contact for clients and families
- Conduct care management visits to assess needs and service quality
- Participate in developing the plan of care and make recommendations to the RN
- Communicate care updates to Client Care Coordinators
- Provide coaching and support to caregivers
- Assist with new client intakes when needed
- Strengthen referral relationships tied to active clients
- Maintain accurate documentation in our care management platform
What We’re Looking For
- Active RN, LPN, or LCSW license in Florida
- Experience in home care, care management, or case management preferred
- Strong relationship-building and communication skills
- Able to manage multiple needs with urgency and attention to detail
- Comfortable with technology and care management software
- Passionate about serving seniors and supporting families
Schedule & Compensation
- Office hours: 8:30 AM – 5:30 PM
- Evening/weekend availability when client needs arise
- Competitive salary, bonus opportunities, paid time off, and benefits
If this sounds like the right fit, please submit your resume or call us at 863-877-3992.
Compensation: $55,000.00 - $60,000.00 per year
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.
(if you already have a resume on Indeed)
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Mileage/Travel Time Reimbursements
Paid Sick Leave/Paid Time Off
Referral bonus for new Clients & Caregivers
Flexible Schedules
& More!